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  • Building online communities: Questions to ask before creating one
    Consumer Behavior | Insights

    Building online communities: Questions to ask before creating one

    ByTeam Evoc October 14, 2014July 24, 2026

    Back in the nineties, online communities organically grew around gaming, particularly around the gaming consoles from Sega, Nintendo and Sony. Users would spend hours discussing new games, hacks and tricks and gameplay for the most popular games of the day. Right from those days of Bulletin Board Services (BBS), Usenet newsgroups and IRC, consumer brands in general and Internet companies…

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  • The point of brand personality
    Consumer Behavior | Marketing

    The point of brand personality

    ByTeam Evoc September 16, 2014July 24, 2026

    Do all brands have a personality? Do all of them need one? A brand personality is simply a set of human characteristics associated with a brand – think Virgin’s fun and irreverent personality vs British Airways’ warm, comforting albeit a staid one, or Johnson & Johnson as a nurturing and caring brand vs Harley Davidson’s rugged one….

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  • Why content curation matters
    Marketing

    Why content curation matters

    ByTeam Evoc September 2, 2014July 24, 2026

    It’s a paradox of our times that people still crave for a good read or a watch, even when they are drowning in the content deluge, especially online. Even as mainstream content consumption increasingly shifts to online from TV and print; the volume of new content being generated online and pushed out to people is…

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  • How email trumps social marketing
    Digital | Marketing

    How email trumps social marketing

    ByTeam Evoc July 1, 2014July 24, 2026

    Here is a pro tip for all marketers planning their digital marketing strategy – maximise your attention on email marketing, while still glazing over social media marketing (SMM), in your overall mix. As antediluvian this suggestion may sound; conjuring up imaginary visions of thousands of frustrated users hitting the ‘Report spam’ in their inboxes at the sight of your next…

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  • The marketing composite
    Insights

    The marketing composite

    ByTeam Evoc June 3, 2014July 24, 2026

    The recent electoral victory of Narendra Modi-led BJP (as part of NDA) presents to us a good opportunity to understand a concept that is intuitively obvious to many, and yet is often ignored in commentary surrounding marketing and communications. Let’s call this concept the marketing composite, and see how it plays out. Modi’s campaign victory…

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  • Building Brands: Lessons from Hotels
    Marketing

    Building Brands: Lessons from Hotels

    ByTeam Evoc April 15, 2014July 24, 2026

    The essence of marketing is to create and sell a product or service that better meets the needs of a set of people, for profit. The essence of brand building is to make a promise to this set of people – the targeted market – about the product or service’s features and benefits, and then…

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